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TruGlo Customer Support

PostPosted: Tue Mar 04, 2014 10:58 am
by gtk
TruGlo's customer service is great :ylsuper:

i've got a truglo dual reticle sight like this, on my son's 10-22
Image

the bolt that holds the scope down was tightened just a "little" too much & stripped out.. I contacted them for a replacement via their website. Almost immediately they got back with me, and shipped a replacement out no-charge.. 8)

Wish all customer service was this fast & this friendly

Re: TruGlo Customer Support

PostPosted: Tue Mar 04, 2014 11:49 am
by dustygoodson
:thumbsup: good deal

Re: TruGlo Customer Support

PostPosted: Tue Mar 04, 2014 2:36 pm
by RSB
:ylsuper:

Re: TruGlo Customer Support

PostPosted: Tue Mar 04, 2014 2:48 pm
by RoadRanger
When I hear about great customer service like this I do my best to do business with that company next time rather than a competitor.

Re: TruGlo Customer Support

PostPosted: Wed Mar 05, 2014 6:12 am
by terry08
I agree Ranger.

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Re: TruGlo Customer Support

PostPosted: Sat Mar 08, 2014 9:53 am
by stickers
Good to hear. I got a couple red dots on shotguns but yet to have a problem. How do you like that little unit?

Re: TruGlo Customer Support

PostPosted: Sat Mar 08, 2014 8:08 pm
by jv
Great to hear

Re: TruGlo Customer Support

PostPosted: Mon Mar 10, 2014 8:29 am
by gtk
stickers wrote:Good to hear. I got a couple red dots on shotguns but yet to have a problem. How do you like that little unit?

I love it. The battery seems to last pretty long.. And on sunny days I can increase the brightness where its easily seen.